Legal
Privacy policy
What we collect, why we collect it and what you can ask us to do with it.
Information we collect
We collect the details you submit through our enquiry and booking forms — name, email address, phone number, the service you are interested in and anything you write in the message field. We also collect standard analytics data such as pages viewed, referring source, approximate location and device type.
How we use it
Your details are used to respond to your enquiry, prepare a proposal, deliver work you have commissioned and send occasional updates about our services. Analytics data is used only to understand how the site performs and improve it.
Legal basis
We process enquiry data on the basis of your consent and our legitimate interest in responding to prospective clients. Client project data is processed to perform our contract with you.
Sharing
We do not sell your data. We share it only with the service providers required to run our business — hosting, email delivery and analytics — and only to the extent needed. Each is bound by their own data protection obligations.
Analytics and cookies
This site uses privacy-respecting analytics to measure traffic and behaviour in aggregate. No advertising profiles are built from your visit. You can block cookies in your browser without losing access to the site.
Retention
Enquiry records are kept for up to 24 months. Client project records are kept for as long as required for legal, accounting and portfolio purposes.
Your rights
You can request access to, correction of, or deletion of your personal data, and you can object to processing at any time. Email us and we will action the request within 30 days.
Contact
Questions about this policy can be sent to info@redsglow.com or by phone on +1 (209) 776-6324.